PRETTY N’ PINK POLICIES

A Hassle-Free Experience

At Pretty n’ Pink, we want to make sure shopping at our welcoming Beauty Shop is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch. We look forward to serving you at Pretty n’ Pink.

•Exchange & Return Policy: Our policy here at Pretty N’ Pink does NOT accept returns or exchanges at any time. Due to the nature of our products and for hygienic reasons it will NOT be plausible to accept any returns or exchanges. Please make note of this before completing your purchase. However, not to worry, we know you're going to LOVE your lashes!
Mistake or Defective Order:

In the case your lashes may be considered defective, please email: prettynpinkbusiness@gmail.com

• Please send us your Full Name & Order Number.

• We must be notified within 14 days of you receiving your package,  beyond 14 days since your receipt of purchase or delivery date, we cannot be held responsible.

  
  

  
  

  
  

  • To receive a replacement product, proof of error must be provided to us.

  • In this case please provide us with the above information.

  • All products must be in original condition. Any lash(es) or packaging that have been used or tampered with will not be eligible to be replaced. 

  • If the product is deemed defective by PrettynPink.com, you will be eligible for a replacement of the same item.

  • Once proof of error is received and inspected Pretty N’ Pink will notify you via email to provide you with an address to send your incorrect lash(es). We will also notify you if replacement request has been rejected.

  • Pretty N‘ Pink is not responsible for any extra shipping fees incurred in replacement process.